Refund & Cancellation Policy

Clear information about cancellations, refund eligibility, and how approved refunds are processed.

Last updated: 11 August 2026

Refund Guarantee

We provide a 100% refund if we fail to deliver the agreed publication service due solely to an error or failure on the part of EPICSPHERE Publications.

Rejection or delay by an independent journal, publisher, reviewer, or indexing authority will not be considered a fault of EPICSPHERE Publications unless otherwise agreed in writing.

Cancellations

You may request cancellation before your article enters the editorial review or processing stage. Once editorial review or processing has started, cancellation requests will not be accepted.

Non-Refundable Cases

Refunds will not be issued when:

  • The article is rejected because of plagiarism, poor quality, inaccurate information, ethical concerns, or policy violations.
  • The author withdraws the article after editorial review or processing has started.
  • The author fails to provide requested documents, corrections, approvals, or other required information.
  • Publication is delayed or rejected by an independent journal or publisher for reasons outside our control.

Requesting a Refund or Cancellation

Send your request to epicspherepub@gmail.com with your name, article title, payment or transaction reference, and the reason for your request.

Refund Processing

Approved refunds will be initiated within 7–10 business days through the original payment method. Any additional processing time required by the bank or payment provider is outside our control.

Contact Us

For questions regarding this policy, contact EPICSPHERE Publications at epicspherepub@gmail.com.

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